Saturday, December 13, 2008

dear julian hartley,

customer service director at ing direct,
i'm one of the few people who still have pounds in an account with you, as i remember that you used to be one of the best and most profitable savings bank.
you write to me today to inform me under the heading *peace of mind* that you are no longer part of the uk compensation scheme. apparently, the dutch guarantee scheme was increased to 100,000 euros and is therefore so much better than the uk one.
question: if you go belly up in the future (no offence but stranger things have happened lately), will i have to write to the dutch finance minister to get my money back? you forget to mention this minor point, and to include his address details. please provide both. but then again, with your new savings rate of 2.75%, keep your compensation scheme. i'll take my money somewhere else.

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